Cancelation policy - COVID 19

In the following situations, you will receive a refund of your payment in the voucher form:

  • If the Swiss border or the border of your country is closed for entry or exit.
  • If they are in a place that has been designated as a quarantine area by the authorities.
  • If the Swiss government imposes a lockdown on the entire country of Switzerland.
  • If all mountain railways in Zermatt are closed due to Covid 19.
  • If one or more persons in your travel group have fallen ill with Covid 19. In this case we need a copy of your positive Corona test, which must be issued by a doctor or hospital.

If the above conditions are not fulfilled, the general cancellation conditions of our company come into force.

We recommend to get a travel insurance.

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