Covid 19 / adapted cancellation conditions
In the following situations, you will receive a refund of your payment in the voucher form:
- If the Swiss border or the border of your country is closed for entry or exit.
- If they are in a place that has been designated as a quarantine area by the authorities.
- If the Swiss government imposes a lockdown on the entire country of Switzerland.
- If all mountain railways in Zermatt are closed due to Covid 19.
- If one or more persons in your travel group have fallen ill with Covid 19. In this case we need a copy of your positive Corona test, which must be issued by a doctor or hospital.
If the above conditions are not fulfilled, the general cancellation conditions of our company come into force.
We recommend to get a travel insurance.