Arrival & Check-in

All about your arrival...

How to travel to Zermatt

Journey by car

Zermatt is car-free. Access for private traffic is only permitted up to Täsch. Täsch lies 5 km before Zermatt, the road Täsch - Zermatt is closed for public traffic. From Täsch you can take a taxi or train to Zermatt.

What do we recommend:

Make your journey as comfortable as possible.

We would be happy to recommend that you park your car at Taxi Christoph in Täsch and then take the taxi service to Zermatt. At the entrance to Zermatt you change to an electric taxi of the same company, which will take you directly to the nearby hiking trail, in summer even up to the chalets.

If you prefer to take the train in Täsch, you can park directly at the station and then take the shuttle Täsch-Zermatt, which runs every 20 minutes. The journey takes 12 minutes.

You can transport your luggage from your car to the train using the luggage trolley (free of charge, deposit coin CHF 5.-).

At the train station in Zermatt you can take an electric taxi and take it to our chalets. We recommend that you take the company Taxi Christoph, which will even take you up to the chalets in summer.

Additional information:

Car transport (Kandersteg-Goppenstein, Furka, Simplon)

Taxi Christoph (Parking Täsch, Taxi Service Täsch-Zermatt & Village of Zermatt)

Parking at the railway station in Täsch

Current road condition

Car-free Zermatt

Travelling by car

Shuttle Zermatt - Täsch

Arrival by train

Arrival by train is convenient and the journey is extremely attractive because it leads through the deepest valley in Switzerland.


The cheapest option is the Swiss Transfer Ticket. Persons resident outside Switzerland and the principality of Liechtenstein are entitled to the Swiss Transfer Ticket and the Swiss Travel Pass.

Timetable SBB & MGB

Prices Swiss Travel Pass

Arrival by plane

The most convenient airports to travel to Zermatt are:

Milano Malpensa

Airport Shuttle: On request we can organize an airport transfer for you.

Arrival by helicopter

Air Zermatt offers taxi flights. Further information directly from Air Zermatt here.

Arrival to the chalets

Please note that we are not a hotel and the chalets are not located in the centre.

For organisational reasons it is important that you inform us of your exact arrival and departure times, as well as any time changes and delays.


During the summer, you can take a taxi directly to the chalet’s front door. Please note that not every taxi company drives up to the chalets in summer. Please get in contact with us.


In winter, a taxi can take you to the nearest hiking trail, where the chalet is reached within a 5-8 minutes walking (300 meter) on a hiking trail which is steeply raising the last 2 minutes.

Upon your arrival in Zermatt, we can organize a taxi. Your luggage will be transported from the nearest taxi stop to the chalets by us. This luggage transport service by your arrival & departure is offered by us. Please note that this service is free of charge when all people arrive at the same time. Different arrival and departure times must be booked in advance and are at extra costs.


Check-in on arrival date: from 4:00 pm to 6:00 pm

Early Check-in: not possible

Late Check-in:

Check-in from 8.00pm till 10.00pm: extra charge of CHF 60.-

Check-in: 10.00pm till midnight: extra charge of CHF 80.-

Check-in after Midnight: not possible

Luggage storage: not possible


Check-out on departure date:

7.00am till 9:00am

Early Check-out: 5.00am – 7.00am:

extra charge of CHF 60.-

Late Check-out: unfortunately not possible.

Luggage storage: not possible

The Element Chalets **** Zermatt

Aroleid, 3920 Zermatt

0041 76 586 00 77




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